Nord's solid perfume is a compact, refillable fragrance designed as your everyday essential. Housed in a sleek metal case, it easily fits into your pocket or bag, allowing you to seamlessly reapply your perfume wherever you are.

Each scent is carefully crafted with the world's best ingredients — bold, refined, and made to last. Application is simple: just swipe your finger over the balm and apply it onto your skin. Because the formulas are highly concentrated, alcohol-free, and free from harsh chemicals, you experience a powerful, lasting perfume without compromise.

Swapping scents takes just a second, making it effortless to match your perfume to your mood or the occasion. One scent lasts just as long as a regular 50ml perfume bottle (up to 5 months). When your scent runs out, simply click in a new refill without having to replace the case. This means less waste, and you only pay for the perfume you actually use.

There are three reasons why Nord works better than traditional liquid perfume:

1. Nord is designed as an everyday essential.
   By reimagining the essence of fragrance through high concentration, we’ve developed a portable perfume up to 70% smaller than traditional liquid perfumes. It fits effortlessly into your pocket as a daily essential, ensuring you smell exceptional anytime, anywhere. After all, that is the true purpose of wearing perfume.
2. Nord is made with skin-friendly ingredients.
   Traditional perfumes often rely on harsh synthetics and up to 90% alcohol that can dry or irritate the skin. Nord features a skin-friendly balm, made with natural ingredients like waxes and butters, ensuring it feels just as good as it smells.
3. Nord's perfume comes in refillable pods.
   You only pay for what you use, and when the scent runs out, you can easily click in a new refill. The pods are made of recyclable metal, making the waste impact of using Nord nearly zero. We’re committed to making our impact even smaller and helping create a greener future.

One refill lasts about 3 to 5 months with daily use and around four applications per day. This is equivalent to the usage of a traditional 50ml bottle of perfume.

The scent lasts up to 6 hours on the skin, depending on the fragrance, your skin type, and the environment. Thanks to the sleek, travel-friendly case, it is effortless to carry with you and reapply whenever you need a touch-up throughout the day.

Nord's solid perfumes have a balanced, moderate projection. The scent creates an inviting aura that is noticeable to those around you, but is carefully formulated to ensure it never becomes overpowering or overwhelming. This strikes the perfect middle ground: present enough to make a lasting impression, yet refined enough for close encounters.

The exact projection can vary depending on the specific scent, your skin type, and the environment. Factors like your natural body heat, skin chemistry, and the surrounding humidity all influence how the scent radiates from your skin throughout the day.

Absolutely! All of our scents are 100% vegan and proudly cruelty-free. We’re committed to our love for animals, which is why we never test any of our products or ingredients on them.

Our products are developed based on real customer feedback, and we’re always striving to improve. We’d love to hear your thoughts, feel free to reach out to us at [email protected]!

No, our perfume balm is built to stay solid, even in warmer temperatures or when carried in your pocket. With a melting point of 65°C (150°F), it’s able to hold up in most conditions.

For optimal fragrance performance, we recommend using the balm at room temperature. To protect the product and preserve its effectiveness, avoid exposing it to extreme heat, like direct sunlight or inside a hot vehicle.

With Nord, we aim to promote sustainability and reduce pollution in three ways:

1. Nord is refillable, which minimizes the production of packaging. As a result, the waste generated from using our product is nearly zero.
2. Nord does not use plastic in its packaging. Only biodegradable materials are used, helping to minimize waste and pollution. The box containing the scent and case is even made from a compostable by-product.
3. Nord's scents are formulated without harsh chemicals. Many common cosmetic additives can cause significant environmental harm, we’ve made a conscious choice to leave them out. This commitment to clean ingredients ensures our perfumes are as gentle on the planet as they are on your skin.

Simply swipe your finger over the solid balm to lightly warm and pick up the perfume. Then, apply it directly onto your pulse points, such as your wrists, neck, or behind your ears. The natural warmth of your skin will activate the scent and help it project beautifully.

Because the case is designed for everyday carry, you can easily keep it in your pocket or bag to reapply whenever you want.

Setting up your Nord solid perfume is quick and effortless:

1. Unbox the case: Start with the box labeled "Case." Slide off the outer sleeve and open the packaging to reveal your new metal case. To open it, simply rotate the lid using the smooth twisting mechanism.
2. Unbox the scent: Next, take your chosen scent from the box labeled "Fragrance." Remove the scent pod from its packaging and slide off the protecting sleeve to reveal the solid balm inside.
3. Click in the scent: Take the open case and your unwrapped scent pod. Simply put the pod into the case until it clicks securely into place. Ensure the pod sits perfectly flush with the edge of the case.
4. Apply & go: You're now ready to use your perfume! Swipe your finger over the solid balm and apply it to your pulse points. Repeat as many times as you like.

The best way to store Nord is, of course, in its metal case. However, if you ordered more than one scent, have spare refills, or frequently swap between scents, we highly recommend storing the scent pods in their original packaging. Keep them covered and store them in a cool, dry place. This ensures the perfume maintains its quality and performance over time.

We currently do not offer samples. Instead, we offer a 14-day risk-free trial and here's why:

A small sample doesn't give you enough time to truly experience a scent. Perfume develops differently depending on your skin, environment, and routine. The trial period gives you 14 days to wear Nord in your daily life and decide if it's right for you. If it's not, you can return it hassle-free.

We proudly ship to 80+ countries worldwide. If you are unsure whether we deliver to your specific location, please reach out to our customer support team at [email protected]. We will gladly explore the possibilities and do everything we can to bring our products to your door.

We currently offer free shipping on all orders! We cover the cost, so you can enjoy your fragrance without any extra shipping charges.

We begin processing your order immediately, meaning it is often packed and shipped from our warehouse within just a few hours.

As soon as your package is on its way, you will receive an email with your tracking details. If you notice your order hasn't shipped after a few business days, please reach out to our customer support team at [email protected], and we will gladly look into it for you.

Most orders arrive within just a few days. However, please note that exact shipping timelines may vary depending on your destination country. Check out our Shipping & Returns page for local delivery times.

Once your order has shipped, you will receive an email with tracking details so you can easily follow its journey to your door.

Once your order is on its way, you’ll receive a tracking link by email. You can use this to track your delivery’s progress. If you don’t see the email in your inbox, please check your spam or junk folder, as it may have been filtered there. If you still can’t find it, our customer support team is happy to assist you, please reach out via [email protected].

For deliveries outside of the EU, Nord does not collect VAT, GST, duties and/or taxes. If your order is above the minimum tax/duty threshold for your country, you will be responsible to pay any fees associated with importing the goods. If you choose to refuse the customs fee and the shipment is returned back to us, a shipping & handling fee will be deducted from your refund.

If your product happens to get lost during transit, please don't hesitate to contact us at [email protected]. Rest assured, we are committed to promptly addressing the situation and ensuring a swift resolution for you. Your satisfaction is our top priority, and we will work diligently to resolve any issues that may arise during shipping!

To ensure the fastest possible delivery, we begin processing your order right away. As a result, there is only a very narrow window to update your shipping address.

If you notice a mistake, please email us immediately at [email protected] with your order number and correct address details. We will do everything we can to intercept your order and correct your details.

However, please note that due to our fast processing times, we cannot guarantee we will catch your email before the package is dispatched. Once an order has left our warehouse, we are unfortunately no longer able to modify the shipping details.

To ensure the fastest possible delivery, we begin processing your order immediately. This means there is only a very narrow window to add or change items and modify your order.

If you have changed your mind, please email us right away at [email protected] with your order number and the changes you would like to make. We will do our absolute best to adjust your order before it gets packed. However, because our warehouse team moves quickly, we cannot guarantee we will catch your email in time. Once an order has been processed for dispatch, we are unfortunately unable to modify its contents.

If you wish to cancel your order, please email us right away at [email protected] with your order number. We will do our absolute best to stop the shipment before it leaves our warehouse. However, we cannot guarantee we will catch your email before the package is dispatched. Once your order has been processed, we are unfortunately no longer able to cancel it.

In that case, you can simply return the unopened package once it arrives by following our return process. For questions regarding returns, please visit our Shipping & Returns page, or reach out to our customer support team.

We get it, choosing a perfume without smelling it first can be a challenge. Because we stand behind our quality and see such high satisfaction among our customers, we offer a 14-day trial period on the actual product.

It’s simple: Order the scents and cases you’d like to try. Once they arrive, you have 14 days to test them out — wherever and whenever you like. Not completely satisfied with a scent or a case? Simply return them to us for a full refund. You only cover the return shipping; we take care of all other costs, including original shipping and handling. For more details, check our Shipping & Returns page.

We kindly request that you carefully inspect your order upon receipt. If you discover any defects, damage, or if by any chance you receive an incorrect item, please contact us at [email protected]. Your satisfaction remains our utmost priority and we’re happy to give you the best possible solution.

At Nord, we stand by our motto: buy once, refill for a lifetime. That’s why we offer a 5-year warranty on the metal case you’ve purchased through our website. If you experience any defects in material or workmanship, just let us know. Contact our customer support team at [email protected], and we’ll assist you in getting your product replaced. To speed up the process, please include photos or videos of the issue along with your order number in your email. We're committed to making sure you're completely happy with your Nord purchase!

In a single package of NORD, you'll find everything you need for an exceptional experience:

• Nord Case in one-of-a-kind gift box
• Nord Scent in separate one-of-a-kind gift box

When you purchase a bundle, each fragrance will be packaged separately.

If you believe your product is defective, please send an email to [email protected] with your order number, a clear description of the issue, and photos or a short video showing the defect. Our team will review your claim and, if approved, provide a replacement at no extra cost.

Yes, you can return your order, or part of it. We strive to make our products as perfect as possible, and we believe you’ll love them just like thousands of others. However, if something isn’t quite right and you're not completely satisfied, you can simply return your Nord products, even if it's been lightly used. All returns must be started within 14 days of receiving your order. For more details on how to return, visit our Shipping & Returns page. For full policy information, check out our Refund Policy.

Yes! Nord is specifically designed to be your perfect on-the-go companion, we want you to actually experience it in your daily routine. Thanks to our 14-day risk-free trial, you are welcome to open the product, take it with you, and test it out. To be eligible for a full refund, we just ask that the scent has only been gently tested and is returned in its original, undamaged packaging.

To initiate a return or exchange, simply send an email to our customer support team at [email protected].

Please make sure to include your order number so we can find your details quickly. While it is completely optional, we would love to hear a brief explanation of why the product wasn't a match for you or how we can improve our products.

Once you reach out, our team will guide you through the process and send you all the necessary return instructions.

No, we don't charge any hidden processing or restocking fees for standard returns or exchanges. Your only responsibility is covering the shipping costs to send the product back to us.

Yes, you can! If the scent or case isn't quite right for you, we are happy to arrange an exchange for a different product. Simply email us at [email protected] with your order number and let us know which scent you would like to try instead.

Yes, to ensure your return is approved and processed smoothly, please make sure your item meets the following conditions:

Timeframe: Your return must be initiated within 14 days of receiving your order.
Product Condition: We encourage you to test Nord as your on-the-go companion, so slightly used products are absolutely accepted. Just make sure the scent is still practically full and that the product itself has no damage or signs of wear and tear.
Packaging: All items must be returned in their original, undamaged packaging.

Yes, you can! You have the option to either exchange the item for a different one, or return it for a refund. If you opt for a refund and only keep part of a bundle, we will recalculate the bundle discount based on the items you keep and process your refund accordingly.

Once your return makes its way back to us, we'll verify the items. If everything looks good, we'll get your refund moving. We will process the refund to your original payment method within 7 business days and send you a confirmation email as soon as it's done. After that, your bank may just need a few extra days to reflect the balance in your account.